Cancellation / Change in Arrival Date, must be intimated to us in writing. In case of No-Show, the hotel reserves the right to charge retention. Cancellation / change in date will attract following retention charges:
|21 days before the Arrival date||100% Refund|
|11 to 20 Days||50% of the proposed period of stay will be kept as retention charge|
|10 days before the arrival date||No Refund|
For all claims or disputes of whatsoever nature, shall be resolved by a Sole Arbitrator to be nominated by the Company.